Refund Policy

If you are not 100% satisfied with your purchase, we will be happy to accept a return for up to 30 days from the purchase date for a full refund. Some of our products have a 60 day money back policy which we also honor. Products must be in the condition you received them and include the original packing slip. We highly recommend you return the product using a tracking number. All transactions are conducted in Australian Dollars (AUD) and no adjustment for changes in foreign exchange rates will be made.

Bootcamp refunds:

1. When registering for any of our paid bootcamps or events we have a few conditions on our refund policy.
2. Full paying attendees: You must attend the live 2 day training event in person and request a refund on the first day of the training. This only applies to attendees who have paid the full retail price of the mentorship program. If you registered with our mentorship training on a reduced price or at a discounted rate then you do not qualify for the condition.
3. Full paying attendees: 12 month refund policy. If you haven't made any money with importing after 12 months we will guarantee your money back provided you show you have taken substantial action and imported at least one container from china.
4. We have a 10 day money back guarantee available to everyone who signs up to the bootcamp from the date they registered to the mentorship program or any of our products or books. Please request in writing

Failure to attend the bootcamp:

If you can't attend the bootcamp that is scheduled, you must let us know in writing at least seven days prior to the bootcamp date. We incur specific cost with seminar room costs, catering, printing various other costs incurred on a per head basis, as well as allocation of cost to sales, commissions, and other expenses. Failure to alert us on not attending will result in forfeiture of your ticket to the bootcamp, and any refunds will not be allowed.